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Ostoya Digital Solutions

Magento checklists and troubleshooting guides.

Practical steps, fixes, and checklists written by our UK Magento engineers. Use them to understand common problems and decide what to do next.

Checklists

Magento Health Check

A practical checklist for spotting checkout, performance, extension, integration and release risk before it becomes a trading incident.

Open Guide
Checklists

Magento Rescue Checklist

A practical Magento rescue checklist for failed releases, broken checkout, agency handover problems, unstable deployments, and urgent production risk.

Open Guide
Checklists

Support Handover Checklist

A Magento support handover checklist for teams moving away from an existing agency or trying to regain control of releases, backlog, patching, and support ownership.

Open Guide
Checklists

Agency Handover Checklist

A practical Magento agency handover checklist for merchants reviewing or leaving a Magento agency, covering access, deployment, hosting, extensions, integrations, marketplaces, security, and support ownership.

Open Guide
Checklists

2.4.9 Upgrade Risk Checklist

A Magento 2.4.9 upgrade risk checklist covering checkout, ERP, extensions, theme compatibility, payment flows, deployment, QA, and rollback readiness.

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Checklists

Magento ERP & WMS Integration Scoping Checklist

Scope Magento ERP and WMS integration with clearer data ownership, sync frequency, API readiness, failure controls, staging and rollback planning.

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Checklists

M2E Marketplace Sync Checklist

A Magento M2E marketplace sync audit checklist for Amazon, eBay, stock issues, listing errors, Prime/SFP risk, dispatch problems, and order-routing friction.

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Checklists

Checkout Performance Checklist

A Magento checkout performance checklist for slow checkout, Core Web Vitals issues, payment friction, frontend bloat, and conversion-critical journey delays.

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Troubleshooting

Fix the Magento Order Grid 'Something Went Wrong' Error

Two distinct root causes share the same error message: the Braintree SQL alias bug and ui_bookmark corruption. This guide covers diagnosis and fixes.

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Troubleshooting

Fix a Stuck Magento Indexer Safely

Full diagnostic walkthrough for indexers stuck in 'Processing'. Covers OOM kills, deadlocks, cron overlap, and bash commands.

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Audits

Magento Technical Audit Checklist

A practical checklist to find conversion problems, code risks, and release issues before they delay important updates.

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Platform Fit

Is Magento Good for Start-ups?

Understand when Magento is a good fit for a growing business and when a simpler platform may be better, including likely costs.

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Troubleshooting

Magento 2.4.4 End of Support Playbook

2.4.4 reaches EOL in 2025. Covers CVE exposure, PHP EOL implications, and the three distinct paths forward.

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Marketplace

Amazon Prime Badge Recovery Playbook

Lost your SFP badge? Full recovery guide covering diagnosis, appeals process, and M2E Pro integration issues.

Open Guide

Common Magento Questions

Quick links for common Magento problems and questions.