Our Mission

E-commerce is complex.
Your partner shouldn’t be.

We’re a UK-based team of engineers and strategists focused on one thing: building reliable, high-speed revenue engines for ambitious brands.

Origin Story

Small team. Big expertise.
Real partnership.

Founded

2018

HQ

Norfolk, UK

Ownership

100% Indep.

After years working inside major e-commerce agencies, we noticed a pattern: ambitious brands were being held back by bloated teams, confusing tech jargon, and strategies that looked good on paper but failed in the real world.

We built Ostoya to be the antidote.

We are an in-house, UK-based studio that believes in direct communication. No account managers playing "telephone." When you work with us, you speak directly to the engineers and architects building your future.

Our Promise: Honest advice, always.
Our DNA

What Drives Us

Engineering Excellence

We don't hack solutions. We build scalable, secure architectures that stand the test of time and traffic spikes.

Radical Transparency

No hidden fees, no jargon. We explain exactly what we're doing and why, so you're never in the dark.

Revenue First

Technology is a tool, not the goal. Every line of code we write is aimed at increasing your bottom line.

Long-Term Partners

We aren't here for a quick project. We act as your fractional technical team for the long haul.

Client Success

Trusted by technical teams.

"Ostoya didn't just fix our Magento site; they completely re-architected our deployment process. We've gone from weekly crashes to 99.9% uptime during Black Friday."
James Wilson
CTO, Nordic Living
"Finally, an agency that talks straight. No account management fluff, just direct access to engineers who actually solve the problem. Our site speed increased by 40% in month one."
Sarah Jenkins
Head of E-commerce, Apex Tools
"We were stuck on an old version of Magento 2 for years because previous agencies were scared to touch it. Ostoya handled the upgrade seamlessly with zero downtime."
Marcus Thorne
Founder, Velvet & Oak
The Ostoya Standard

Why partner with us?

A senior, hands-on team that treats your business like its own—with clear communication, pragmatic advice, and delivery you can rely on.

10+

Years in e-commerce

£30M+

Managed revenue

98%

Client retention

100% UK-Based Team

No outsourcing or anonymous off-shore teams. You work directly with a UK-based crew who understand your market and time zones.

Founder-Led Engagement

You’ll speak to the people who make the decisions — founders and senior specialists who stay close to your account.

Transparent Pricing

Clear scopes, no surprise add-ons, and no long-term lock-ins. Just realistic pricing that matches your stage and ambition.

Pragmatic Support

Fast answers from people who know your stack — not scripted responses or ticket ping-pong.

The Workflow

Engineering-Led Delivery

We don't wing it. Every project follows a strict deployment pipeline designed for stability.

Phase 01

Discovery & Audit

We deep-dive into your code, logs, and database. No guessing—just data-driven diagnostics to find the root cause.

Phase 02

Strategy & Roadmap

We build a prioritized technical roadmap. You see the effort, impact, and timeline before we write a single line of code.

Phase 03

Execution & QA

Fixes are deployed to staging first. We run automated tests and manual QA to ensure zero regressions on live.

Phase 04

Ongoing Optimization

Deployment isn't the end. We monitor New Relic and server logs 24/7 to catch performance dips before customers do.

Ready to meet the team?

If you're tired of faceless agencies and want a dedicated technical partner invested in your long-term success, let's have a conversation.

No Salespeople. You'll speak directly to a founder.